For example, i f you have 20,000 customers, 30,000 products and 200 vendors, the migration will take a little over 4 days. The Lightspeed Retail API has a daily rate limit of 12,000 records per day, which means that the duration of your migration depends on how much data you have. DOOSYNC™ will use the Lightspeed Retail API to migrate your OnSite data.You must log in to your Retail account and confirm the samples with DOOSYNC™ before proceeding. DOOSYNC™ will process a few samples to show you how your OnSite data will look once it's in Retail.Expect an email from the Import Support team to discuss the specifics of your data import. The Import Support team will coordinate an import of your OnSite data into your Lightspeed Retail account. Once you have your data out of OnSite, the next step is to get it into Retail. Whether you've decided to proceed with Lightspeed or DOOSYNC™, exporting your OnSite data is the first order of business.Īn agent will arrange to connect to your server computer using TeamViewer™ and export your OnSite data.ĭOOSYNC™ will arrange to use TeamViewer™ to connect on your OnSite Server computer in order to upload your most recent backup. Ideally, you should be able to get your active inventory to under 10 000 products. This will keep them from appearing in your active inventory, but you will still be able to recover them if need be. Products in OnSite that are marked as Non-Current will still be migrated to Lightspeed Retail, but they will appear in your Retail account as Archived. In this case, mark any products that you are no longer carrying as Non-Current. Using the Set Product Info tool, you can make batch changes to your products. Doing so will streamline the migration process and result in a cleaner environment in Lightspeed Retail. Whichever method you choose, we strongly urge you to invest the time to archive old data that will no longer be relevant. For more information about DOOSYNC™, please contact your Account Manager. It is also possible to migrate your sales history, gift card balances, and credit accounts in addition to your products, customers, and suppliers by engaging the services of our partner DOOSYNC™, powered by Enkidoo.ai. Their intuitive application is able to migrate your data for you using Lightspeed Retail’s API. If you plan to migrate your products, customers, and suppliers, Lightspeed’s Customer Success and Support teams will coordinate with you to move this data from Lightspeed OnSite to your Lightspeed Retail account. Much of your data can be carried over from OnSite to Retail, and we'll be there to guide you through the process, starting with a webinar that will give you an overview of the entire process. The Genius MX915 is available in North American and is a countertop terminal used to process transactions with Lightspeed Payments.Making the switch from Lightspeed OnSite to Lightspeed Retail is an exciting endeavor, but it doesn't have to be a completely fresh start. The terminal connects to your network through LAN, meaning it requires a wired connection to your internet router. The Genius MX915 is often used for processing transactions where a tip amount can be added after payment, for instance in a table service environment. The MX915 also supports contactless payments as the transaction flow is completed entirely by a POS user. Communications module (external attachment with ports)Ĭonnecting your terminal to your network and power involves a few simple steps.When you receive the Genius terminal, you should have the following components: This section will guide you through configuring settings and setting up your terminal so that you can process payments. Make sure that wherever you set up your terminal, you're within range of your internet router (or switch) and a power source.ġ. First, take the communication module piece and slide it firmly into place on the back of the terminal so that the ports face outwards. The tabs will click into place when the module is fully inserted:Ģ. Plug the power cable into the communication module's power socket. Connect the pronged plug into a power source.ģ. Next, plug one end of your ethernet cable into a port on the communications module, and then plug the other end of the ethernet cable into your router (or switch). The internet router (or switch) will need to be within range of your terminal so that the cable can reach. You'll need to obtain the terminal's IP address to add the terminal onto Lightspeed Manager. To find out your the terminal's IP address:ġ. Wait until the terminal has booted up and a Genius logo appears on screen.Ģ.Īfter you have plugged your terminal into ethernet and a power source, the terminal will turn on. From the idle screen, tap 000 onto the device keypad.
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